Delivery, Setup & Pickup
Delivery
Delivery windows are scheduled based on availability and order size.
Standard delivery hours: 8:00 AM – 6:00 PM, Monday through Saturday.
Deliveries requested outside of standard hours, including after-hours or Sunday deliveries, will incur additional fees.
We will notify clients promptly of any necessary changes to the delivery schedule, as occasional adjustments may be unavoidable.
Rental Item Pick-Up (by Company)
Pick-up will be scheduled at the end of the rental period, between 12:00 PM and 6:00 PM.
Warehouse Pickup & Drop-Off
Clients may choose to pick up rental items at our local warehouse during standard business hours.
- All warehouse pickups must be completed before 5:00 PM.
- Rental items picked up from the warehouse are due back at the end of the rental period, no later than 1:00 PM.
Please contact us in advance to schedule warehouse pickups and returns to ensure smooth coordination. Location details and pickup instructions will be provided upon order confirmation.
S.N LaVie Event Rentals & Services is responsible for setup and take- down of tents, dance floors, pipe & drapes, arch or backdrop frames included in the client’s order. The client is responsible for all permits/licensure required for tents setup and take-down prior to schedule delivery date. However, setup and take-down of all other rentals must be requested in advance. Setup and take-down service will be billed separately unless otherwise specified in your order. The Client or representative must be present during delivery and pickup to confirm inventory.